Dr. Robert Heckman, Syracuse University
Bob teaches strategic management of information resources, information industry strategies, and information consulting. His research interests include Strategy and Planning for Information Resources, and Teaching and Learning Strategies for Information Professionals. Bob has more than 20 years experience in the information services industry as a senior manager of data processing operations, systems development, and information systems marketing. He received his PhD in information systems at the Katz Graduate School of Business, University of Pittsburgh.